MEASURES AGAINST COVID 19

At Oh! Tels Hotels & Resorts we are working so that the only concern is to enjoy your vacation.

Summary protocol for COVID 19 prevention in our chain.

RECEPTION

Maximum capacity to ensure distance. Possibility of checking in online depending on the hotel and type of booking. Contactless card payment system. Infrared thermometer available to customers. Application of information through signage, blackboards, screens, etc ... Use of PPE by staff and constant disinfection of all items of use. Fully trained staff on security, hygiene and prevention measures.

BEDROOMS

Daily cleaning with certified virucides that comply with European regulations. Disinfection treatment reinforced to all usable elements, such as the television remote control, minibar, safe, hair dryer, switches, handles, taps, etc ...

RESTAURANT / BARS

Availability of hydrogel at the entrances to restaurants and bars. Exhaustive control of capacity and distance between tables. Disposable tablecloths and napkins. Cleaning and disinfection plan continued during service. Alternative options in our buffets, depending on the destinations that will guarantee optimal service (Show cooking, personalized service, semi-assisted buffet, individual portions, plated presentations ...). Increase in the rotations of our products and service elements. Staff fully equipped with security elements and trained.

SWIMMING POOLS AND WATER PARKS

We guarantee the minimum safety distances between people by limiting the capacity in each space. Redistribution of pool furniture to comply with new regulations. Increased disinfection frequencies in all elements. Use of products suitable for the aquatic environment. Personnel equipped with PPE and security elements.

ANIMATION / MINI CLUB

We guarantee the minimum safety distances between people by limiting the capacity in each space. Cleaning of all equipment, instruments and material before and after each show. Daily medical check-up of all the external animation staff in order to carry out their activity safely. Outdoor shows have been prioritized and artists will not get off the stage or interact with the guest physically. Animation staff equipped with PPE, security elements and made up of leading companies in the health and safety sector.



(Measures subject to change according to developments and current regulations)

Health and Safety Program